Privacy Policy

Effective Date: May 12, 2026

Welcome to merch.beecommercer.com (the "Website"). This Website is operated by DELTFA HONG KONG LIMITED (hereinafter referred to as "we," "us," or "Beecommercer"). We highly value your privacy. This Privacy Policy is designed to explain how we collect, use, disclose, and protect your personal information when you visit our Website or make a purchase.

By accessing and using this Website, you agree to the data processing practices described in this Privacy Policy.

1. Information We Collect To provide you with a high-quality shopping experience, we may collect the following types of information:

  • Information You Actively Provide: When you register an account, place an order, or contact customer service, we collect your name, email address, billing address, shipping address, phone number, and payment information (such as partial credit card details; note that full payment information is securely processed by third-party payment gateways).

  • Automatically Collected Information: When you browse the Website, we automatically receive and record information about your device and network connection, including your IP address, browser type, time zone settings, operating system, and your browsing behavior on the site (such as viewed pages and clicked products).

2. How We Use Your Information We use the collected information for the following purposes:

  • Processing and fulfilling your orders (including processing payments, arranging shipping, and providing order confirmations and logistics updates).

  • Communicating with you, providing customer support, and answering your inquiries.

  • Screening orders to prevent potential risk and fraud.

  • With your explicit consent, sending you marketing emails about our new products, promotions, or brand updates (you can unsubscribe at any time).

  • Analyzing user behavior to optimize and improve our Website and services.

3. Information Sharing and Disclosure Our Promise: We will never sell your personal information to any third parties. We only share your information with third parties under the following circumstances:

  • Service Providers: We share information with trusted third parties who assist us in operating our business, such as payment processors (e.g., PayPal, Stripe), logistics and shipping companies, and platforms that provide website hosting and data analytics. These third parties may only use your information to the extent necessary to perform their designated services.

  • Legal Requirements: We may disclose your information when required by applicable law (such as the laws of the Hong Kong Special Administrative Region), to respond to a subpoena, search warrant, or other lawful government request for information, or to protect the lawful rights, property, or safety of us and others.

4. Data Retention and Security

  • Data Retention: Unless you ask us to delete it, when you place an order through the Website, we will maintain your order information for our records to handle after-sales service and fulfill our legal obligations.

  • Data Security: We use reasonable, industry-standard precautions (such as SSL data encryption technology) to protect your personal information from loss, theft, unauthorized access, disclosure, or modification. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Privacy Rights Depending on applicable laws (such as GDPR or CCPA, if applicable), you may have the following rights regarding your personal information:

  • Right to Access: You have the right to know what personal information we hold about you.

  • Right to Rectification: If your information is inaccurate or incomplete, you have the right to request that we correct it.

  • Right to Erasure: You have the right to request that we delete your personal data (subject to certain legal and business retention exceptions).

  • Right to Withdraw Consent and Unsubscribe: You can opt out of receiving marketing communications at any time by clicking the "Unsubscribe" link at the bottom of our marketing emails or by contacting us directly.

6. Cookies and Tracking Technologies Our Website uses Cookies and similar tracking technologies to maintain your login status, remember items in your shopping cart, and analyze website traffic. You can set your browser to refuse Cookies or to alert you when Cookies are being sent. However, if you disable Cookies, some shopping features of the Website may not function properly.

7. Children's Privacy The Website and its related products are not intended for children under the age of 13 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will take immediate steps to delete it.

8. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes to our business practices or for legal and regulatory reasons. The updated policy will become effective immediately upon being posted on this webpage. We encourage you to review this page periodically.

9. Contact Us If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact our privacy compliance team at:

  • Operating Company: DELTFA HONG KONG LIMITED

  • Registered Address: Room P11, Flat 2C, 2/F, Hung To Ctr., 94-96 How Ming St., Kwun Tong, Kowloon, Hong Kong

  • Email: merch@beecommercer.com

  • Official Website: merch.beecommercer.com